AUSTIN, Texas, Aug. 6, 2025 /PRNewswire/ -- Cell Phones for Soldiers (CPFS), a national nonprofit dedicated to providing cost-free communication services and connectivity support to veterans and active-duty military members, is proud to announce the signing of a lease for its new national headquarters in Austin, Texas.

This pivotal move marks a bold step forward in the organization's mission to bridge the digital divide for America's Bravest. The new facility not only symbolizes growth but represents the next level of operational excellence, powered by cutting-edge automation technologies and deepened mission-driven strategic partnerships.

Investing in Robotics and Technology to Empower the Mission

At the core of this transition is a major investment in automation and advanced technology, which will allow CPFS to internalize its phone donation processing operations. By bringing all logistics in-house and eliminating reliance on third-party logistics (3PL) providers, CPFS is significantly reducing overhead, increasing transparency, and unlocking more funds to directly serve veterans.

A customizable suite of software and robotics solutions—enhanced by proprietary AI and machine learning—provides unmatched efficiency and quality assurance. This transformative technology enables CPFS to independently process, recycle, and repurpose donated devices while giving full inventory control and end-to-end transparency to the nonprofit and its donors.

"Internalizing our operations supported by advanced technology allows us to make informed decisions that better serve our mission," said Rob Bergquist, Co-Founder of Cell Phones for Soldiers. "Every dollar we maximize with better technology and streamlined operations is a dollar that goes directly toward changing a veteran's life."

Reaching New Milestones with Purpose-Driven Partners

CPFS's impact is amplified through collaborations with industry-leading, values-aligned partners including Apex Wireless, Patriot Mobile, Sequoia Wireless, and OnComms. These partnerships ensure national coverage, enabling the organization to stay agile, scalable, and responsive to the unique and evolving connectivity needs of veterans nationwide.

Currently, CPFS has 4,000 mobile lines available for veterans, with a goal to connect at least 30,000 veterans in the next three years. The nonprofit will take a major step toward that goal on August 8–9, 2025, when it teams up with strategic partner, Seqouia Wireless to provide free phones and service to 600 homeless veterans in San Diego, California.

"Investing in strategic, mission-aligned partners scales our impact beyond just one device or one call—we're building a national network of care," said CPFS Executive Director, Rob Bergquist. "From mental health to housing to employment, we are connecting veterans to life-saving resources."

The Bridge That Saves Lives

In today's hyper-connected world, access to communication is more than a convenience—it's a lifeline. CPFS is determined to make sure veterans never feel alone in times of crisis. Since 9/11, more than 150,000 veterans have died by suicide, emphasizing the urgent need for access to mental health support.

As a cornerstone of its mission, CPFS ensures that every veteran we serve has access to crisis lines, including the 1-800 Suicide Hotline, and comprehensive connectivity solutions spanning healthcare, employment, housing support, and vital family connections.

"Cell Phones for Soldiers is the bridge—connecting veterans to the resources that save lives," added Rob Bergquist. "We aren't just providing cell phones—we are providing hope, support, and the chance to make a different decision in their darkest hour."

Two Decades of Impact—and Just Getting Started

Since its founding in 2004, Cell Phones for Soldiers has grown into a national force for good, always evolving to meet the challenges faced by our veteran community. With this latest move to Austin and new investments in automation, strategic partnerships, and donor transparency, CPFS is setting the foundation for the next 20 years of impact.

To follow our journey, support our mission, or learn how to get involved, please visit www.cellphonesforsoldiers.com and follow us on social media.

Media Contact:

Rob Bergquist

Executive Director

rob@cellphonesforsoldiers.com 

(800) 426-1031

Cell Phones for Soldiers – Connecting America's Bravest for Over 20 Years

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